First
check out the boards from the Range. Click on the different boards to
get information about them. When you have found the board most like the
one you want, click on 'Order and customise this board' at the bottom
of the page;
We'll need your name
and postal address of course. Then we want you to enter some details about
yourself (eg. height, weight, experience) and the type of surf that you
ride. This will help Nick make a board that best suits you.
The order form will
have all the standard specs for the board you have chosen filled in for
you. You can go through and make any changes you want, but take into account
the recommended range of specs Nick suggests on the boards information
page (you might want to print that out to guide you). Nick will get back
to you if you have gone off the rails or the personal details you provide
mean he wants to make some other suggestions.
When you are happy
with your order, go to 'Order Summary'.
Here is where you make sure you have all of what you want and none of
what you don't. This is also where all the finer points are listed in
your order so you can see what costs what. You can go back and make changes
from here if you want.
When you are happy
with what you have ordered, go to the 'Shipping and Payment Details'.
We offer completely secure online orderring facilities via credit card.
Please read our Security Policies. This is
the part where the actual order happens. We will require $150 AUD deposit
when you submit the order form - unless you are asking Nick to suggest
a board for you; then you pay once you confirm the order. When the board
is finished being shaped we will email you a couple of pictures. If you
give us the go ahead we will email you some more when the board is finished.
You will need to provide us with the rest of the payment before shipment
of the board. If you change your mind within 14 days of placing the order
(or longer if we haven't started making the board) we will refund your
deposit. If at any stage after the board has been started you want to
pull out of the deal we will keep the deposit to cover some of our costs
(don't worry no one has ever wanted to pull out yet!).
Once you have placed
your order, you will recieve confirmation from us via email (and any feedback
Nick thinks he should give you). From there Nick will keep you involved
with emails and photos of your board as it progresses. You can write notes
to Nick and get direct answers from the guy that is actually making your
board.
Once the board has
been sent off, you will be able to track its shipping progress online
as it makes its way right to your doorstep. Pretty cool huh?
